Executive Assistant in an International Workplace

Day 1

Personal leadership

Contributing to the growth of your organization starts with self-development. By gaining insights into yourself, your capabilities, your limiting beliefs, and other aspects, you can better support the ones you work for and view the organization from a broader perspective.

• What is important to you?
• What are your strengths and how do utilize them to reach your full potential?
• How do you increase your influence?
• Know your added value and bring out the best in those you work with
• What’s the most effective way to represent your role?

Day 2

Organizational leadership

It’s essential to focus on the bigger picture of your organization in the international field. This involves understanding what your management and the organization as a whole require and being prepared to work, think, and act as a strategic partner. This contributes to both personal success and the overall success of the organization.

Strengthen your role as a strategic partner

• Enhance your strategic thinking skills
• Take your role and position as an equal partner
• Communicate so others listen and take necessary action
• Be a sounding board or a sparring partner: ask the right questions
• Be aware of the office dynamics and how to influence them in a positive manner

Stakeholder management: the power of your network

In your professional role, you often find yourself in a solitary position. Building strong relationships with individuals in a business environment is essential. Establishing rapport and forging connections allow you to consult others on various business matters. These connections make work more efficient and help ensure you’re consistently meeting business’s needs.

• Insight into the variety of stakeholders
• Establish connections, translate needs, and address stakeholders
• Connect stakeholder expectations
• Understand cultural differences and similarities and act accordingly
• Communicate your company’s core values

Day 3A (online)

Cultural & Self-Awareness

By getting more international perspective and understanding underlying cultural factors, you can think and act at a the next level.

• The influence of culture on how we see and do things
• Cultural sensitivity
  • Hierarchy and status
  • Forms of address
  • Handling time and deadlines
  • Sensitive topics and taboos
  • Decision-making processes
• Cultural flexibility
  • Time zones
  • Work cultures
  • Expectation management
• Detect and deal with misunderstandings

Day 3B (online)

Intercultural Communication

Improving intercultural communication skills is crucial for effective collaboration, relationship-building, and avoiding misunderstandings in a culturally diverse environment. In this online session you will learn to communicate inclusively so you can get your message across effectively and get what you need.

• Communication styles, preferred style and impact
• When and how to switch communication styles
• Dealing with language barriers
• Inclusive communication and successful collaboration
• Read between the lines and detect what’s really going on

Day 4

Improve your balance

You work in a dynamic, fast paced environment. Numerous tasks unfold simultaneously, requiring your constant attention. The matters that you work on are strategic and often have a significant impact on the organization. Confidentiality and integrity are keywords, which means that your role can be a solitary one. This demands a lot from you as a person.

• Expectation management: self vs. the ones you work for
• Assertiveness: stand your ground
• Enhance your problem-solving skills
• Techniques to work effectively and efficiently
• Achieve a good work-life balance

Boost your professional English

You get a six-month subscription to Communication Nation to elevate your English language skills. Learn anytime, anyplace, at your own speed:

• Broaden your vocabulary
• Basic and advanced grammar
• Useful phrases for professional emails
• Dealing with nerves
• Saying what you really mean
  + much more